Frequently Asked Questions

1. How soon should I arrive at the airport for my flight?
2. What can I take in my carry-on baggage?
3. If I am travelling to the United States do I clear Customs in Victoria or the United States?
4. Where can I find job postings at the airport?
5. How do I contact Lost & Found?
6. What are the Airport Phone Numbers?
7. How can I page someone at the airport?
8. What is the telephone number for the Weather Office in Victoria?
9. Does Victoria International Airport have a Duty Free shop?
10. Does Victoria International Airport have public transit bus service?

1. How soon should I arrive at the airport for my flight?

At Victoria, we would suggest the following:

For a domestic flight, you should arrive at the airport no later than 1 hour before departure time.

For a transborder flight, you should arrive at the airport no later than 1.5 hours before departure time.

For an International flight, you should arrive at the airport no later than 2 hours before departure time.

2. What can I take in my carry-on baggage?

Currently, CATSA, Canadian Air Transport Security Authority, is responsible for passenger pre-board screening at the Victoria Internationa Airport and airports across Canada. For information about prohibited items we recommend that you browse their website at www.catsa-acsta.gc.ca/english.

3. If I am travelling to the United States do I clear Customs in Victoria or the United States?

Victoria International Airport does not currently have a U.S. Pre-Clearance Facility so travellers will clear both U.S. Customs and Immigration upon arrival into the United States.

4. Where can I find job postings at the airport?

Current employment opportunities with the Victoria Airport Authority can found in the Careers section of our website.

The Airport Authority is not the hiring agency for the airlines, air terminal building tenants or land tenants. We recommend that you contact those companies directly for job opportunities.

If you are interested in employment in the security field as either a
Pre-Board Screener or Airport Commissionaire, a resume may be mailed to:

Garda Canada
121-1640 Electra Blvd.
Sidney, BC V8L 5V4
Attention: Manager, Pre-Board Screening

Corps of Commissionaires
Victoria International Airport
201-1640 Electra Blvd.
Sidney, BC V8L 5V4
Attention: Detachment Commander

5. How do I contact Lost & Found?

Our Lost & Found office can be contacted by calling (250) 953-7511.

6. What are the Airport Phone Numbers?

For a listing of the airport phone numbers, please visit our airlines information page and our contact directory.

7. How can I page someone at the airport?

Our Red Coat Volunteer Information Desk is open from 0830-1630 daily, you can call their desk at (250) 953-7533 or, for after hours, please call the Airport Security Office at (250) 953-7511.

8. What is the telephone number for the Weather Office in Victoria?

The telephone number for Environment Canada Weather Office in Victoria is (250) 363-0410.

9. Does Victoria International Airport have a Duty Free shop?

Yes. Duty Free services are provide by HDS Retail North America and they can be reached at (250) 656-0817.

10. Does Victoria International Airport have public transit bus service?

Yes. BC Transit does provide limited service to the terminal building at Victoria International Airport. Please visit the Ground Transportation section of our website.